How Leaders Develop Better Employees
No one makes it alone. In business, in life, in reaching personal or professional growth, our journeys are filled with other people. Their influence, wisdom, and coaching can drive us towards accomplishing our goals. While the impact of anyone’s encouragement can propel you towards success, there is one person whose support makes a professional impact, unlike any other: Leader support.
Those professionals whose current or previous bosses have gone above and beyond to support their people’s growth and development have an enormous advantage over those who have not. In our preliminary research, employees who have a leader who prioritizes and supports their development get promoted 18% more often than those who do not.
Why Don’t Some Leaders Make Growth and Development a Priority?
Tom Peters famously said, “Leaders don’t create followers, they create more leaders.” Many managers and bosses have read, seen, or even agreed with his quote; but, their people aren’t developing beyond their role or the skills required to do the job. There are three reasons for this:
- Bandwidth Availability – There are only 24 hours in a day, and many leaders have so many responsibilities that their bandwidth runs out.
- Scarcity Thinking – Instead of having an abundance mindset around talent and people, some leaders have scarce thinking. They hold people back for fear of losing them.
- Ego Driven – Unfortunately, some managers and executives think of themselves first. They use people as cogs in their wheel, stepping stones to get where they are trying to go.
When leaders believe something is important, they prioritize, when it’s not, they rationalize. – John Eades
Personal and Skill Development Changes Lives
For the first 25 years of my life, I didn’t take my development seriously. I did enough to maintain an acceptable GPA and received the obligatory high school and college degrees, but my own personal development was never a priority. Everything changed when I went to work for a sales performance improvement company (now Richardson Sales Performance), and I reported to a VP of Sales that obsessed over employee development. The combination of seeing how great professional education could be immediately applied and having a boss that made reading mandatory changed my life.
At first, I thought that my experience of growth under a dedicated leader was personal and unique. But after teaching, speaking, coaching, and watching others, I realized that it was universal. Growth under supportive leadership can and is experienced by everyone who embraces personal development because they start thinking like this:
Instead of thinking small, they think big
Instead of making excuses, they make results.
Instead of rejecting coaching, they embrace coaching.
Instead of believing success is for others, they believe it’s for them.
Instead of having bad habits, they form good ones.
Instead of being pessimistic, they become optimistic.
Instead of struggling in their career, they thrive in it.
Last week, Brendan Burchard hosted a virtual influencer summit. In it, he shared a two-word lesson that should be a mantra for all leaders. He said, “Change Lives.” If every leader had the mindset of “changing lives” and asking themselves at the end of every day, “did I change someone’s life today?” we would be in a better place.
How to Support Employee Growth and Development
You lead a team, and you wonder if you are doing enough to help support employee development. Start with this fundamental principle: “your example and the support you provide matter.” If you want to improve how you support your employee’s growth and development, give some of these a try.
1. Ask Them Their Dreams and Ambitions
The best way to support team members’ development is to know where they want to go. Their dreams and aspirations might not be the same as yours; focus on helping them get where they are trying to go versus where you want them to go.
The book Dream Manager by Matthew Kelly introduced a simple idea: the key to motivation for employees was not necessarily the promise of a bigger paycheck or a title, but rather the fulfillment of a personal dream. Many companies, like Lipper Components, have adopted programs to help educate, equip, and empower employees to live more intentional and engaged lives through personal coaching and connection.
Since dreams and ambitions change as time progresses, make sure at least once a year you ask the question, “Is there a professional goal either inside or outside the organization you aspire to reach or grow into?”
2. Encourage Them to Do Things Where Failure is Likely
As I wrote in Building the Best, “Encouragement is rocket fuel for confidence, and confidence fuels perseverance during adverse times.” Achieving or completing anything that someone hasn’t previously accomplished requires courage, risk-taking, and behavior change. Part of a leader’s job is to be an encouraging voice in people’s heads, so they try things where failure is likely.
Failure is not final, failure is feedback.
Use words like:
“You will,” “You can,” and “Don’t quit; you are on the cusp of making it.”
While these might sound corny, they are essential words to hear from someone else, especially your boss.
3. Have Them Teach or Present to Others
Waiting too long to give an employee more free rein can result in them feeling bored or losing faith in their abilities. If we ask them to make too many decisions too early, we may increase the risk of failure and dampen their sense of competence. To help you gauge each employees’ readiness, I shared four distinct stages of development on a recent episode of “The Modern Manager” with Mamie Kanfer Stewart.
- Model. The best leaders first model how to do the expected behavior or task. If you don’t know how to demonstrate the skill, find someone to teach it who does.
- Observe. Have your employee demonstrate the skill, task, or behavior for you while you observe them. Don’t be scared to embrace “the uncomfortable pause.” Instead of offering advice or solving the problem, first, ask your employees questions when they are stuck. Then give them the space to come up with their own solutions.
- Report Back. Give your employee encouragement to go do it on their own and report back how it went.
- Teach. When your employee can teach or present to others, they have fully integrated the instructions and mastered the skill.
Supporting your employee’s development by asking about their dreams, encouraging them to do tough things, and having them teach what they have learned to others isn’t easy. It requires you to think of yourself as a coach and have endless patience. Often the effort put into personal development doesn’t yield immediate results.
This means most managers and bosses ignore this massive responsibility because they think it’s less important than other things they do. Instead of embracing this mindset, relish the opportunity to support your people and change their lives.
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About the Author: John Eades is the CEO of LearnLoft, a leadership development company helping executives and managers to lead their best. He was named one of LinkedIn’s Top Voices in Management & Workplace. John is also the author of Building the Best: 8 Proven Leadership Principles to Elevate Others to Success. You can follow him on Instagram @johngeades.