Your personal brand includes everything you say and do — in public and private. Yes, in private too.
The truth is, nothing is private anymore. You are always being watched whether it’s in-person or online. Every post you make, comment you leave, or thing you share is open to scrutiny. The same goes for how what you do in public. Did you act out at the airport? Are you...
After years of studying, practicing, applying, and writing about what the best leaders do, I am confident there are 5 critical skills every leader must develop to become the best leader that can be. These skills do not have to be completed in order, and you will probably find that you already have a high skill level in some or most of them.
Don’t you despise the response “let me ask my manager”? This type of behavior doesn’t happen if an organization has a culture of empowered employees and leaders who elevate others.
In this short video, I share a great example of my experience at Chick-fil-A where one of its employees was empowered to make a decision where the information was. Chick-fil-A is...
One of your direct reports disregards a rule. What do you do?
Do you let it slide because they are a top performer? Do make excuses for them because they might not know better? Do you fire them to send a message to your team?
It all comes down to discipline, and not in the way you’re probably thinking.
If you have ever tried to something with any real difficulty, you have exprienced failure. Failure is a part of life. However, many people avoid failure by simply deciding not to participate. If something smells even remotely challenging or risky, they avoid because of the fear of failure.
There aren’t many managers that say being a leader is simple. It makes a lot of sense because there are so many important things they are responsible for.
It starts with building great relationships, connecting their team to a deep purpose, having a vision, setting clear standards, holding others accountable, and being a strong coach just to name a few.
We’ve learned a tremendous amount about implementing successful leadership development programs through our partnership with organizations of all sizes and industries. Whether you work with us or not, these are the 5 critical elements that need to be a part of your leadership development program.
To get a pulse on employee engagement and culture, most company leaders leverage a yearly employee engagement survey. This isn’t enough. Measuring culture is the least important part of the company culture journey. The most crucial part is impacting it.
When coming up with a list of key leadership skills, it’s not uncommon to see phrases like “good communicator” or “strong decision-making abilities” come up. While such attributes are certainly important, another vital trait is often overlooked: empathy.