Leaders make tough business decisions every day that vary in importance and size. Due to the Coronavirus, many leaders are being forced into making critical decisions with less time; one of those is, where to invest in order to be better-positioned as they emerge.
“I didn’t know what my job was, why I was doing it and how I was doing.” It was those words that summarized almost exactly why the cliche “People leave managers, not companies” is true. Reality had set in, she was leaving me, not the business.
No longer does it feel like leaders have to rule with an iron fist, not care about the people being lead, or are afraid to show vulnerability in front of those people. Instead it is encouraged to be a servant leader, to be committed to the development of people, and to try and create more leaders, not more followers.
The most impactful thing happened after a sleepless redeye flight back to North Carolina. All I wanted from the Uber driver was a comfortable (and silent) 20-minute ride home. What I got was way better.