I used to think “culture” was a buzzword. I used to think culture wasn’t as important as the strategy and execution. I heard Peter Drucker’s quote a thousand times, but I didn’t really believe it. Then everything changed…
A Southwest Airport gate in New Orleans provided the perfect setting to show their core values lived out to perfection. When a Southwest employee required everyone who asked a question to sing, one fearless customer took them up on it.
Here are 3 terrific leadership lessons you can learn from Chick-fil-A.
There’s no question that revenue is needed to run a business, but it does nothing to solve the major challenge organizations regardless of size face: company culture.
