Everybody loves a good top 100 list. It could be the best cities to live in, the top restaurants, or in this case, the highest-rated CEOs in America. I love Glassdoor’s annual list of the Top CEOs because it’s based on how employees of major corporations feel about their culture and their most senior leader.
Whether you love them or completely disagree with them, you can’t deny Chick-fil-A’s meteoric rise to the top. Just look at your newsfeed. People cannot stop talking about their impeccable customer service or the fact they make more per store than any other fast food restaurant and they are closed on Sunday.
I’ve fallen victim myself and am obsessed with studying the...
To get a pulse on employee engagement and culture, most company leaders leverage a yearly employee engagement survey. This isn’t enough. Measuring culture is the least important part of the company culture journey. The most crucial part is impacting it.
Few things are more valuable than a loyal employee. It’s not just because replacing a skilled worker could cost your business double that individual’s annual salary. You lose that person’s knowledge, productivity, and experience with your product or service and even their leadership qualities.
Organizations spend so much time (and money) measuring employee engagement. The challenge is, they then do little to nothing to truly IMPACT engagement after the survey.
Want to make a difference today? By focusing on your core values, you can make the biggest impact. Core values are the fundamental beliefs your organization knows to be true.
This short video takes less than two minutes to...
Everyone wants immediate results, but that’s rarely the case, regardless of whether you’re attempting to lose weight, improve revenue, or develop as a leader. That’s because results, especially the ones with a lasting impact, are the byproduct of doing the right things each and every day.
I used to think “culture” was a buzzword. I used to think culture wasn’t as important as the strategy and execution. I heard Peter Drucker’s quote a thousand times, but I didn’t really believe it. Then everything changed…
A Southwest Airport gate in New Orleans provided the perfect setting to show their core values lived out to perfection. When a Southwest employee required everyone who asked a question to sing, one fearless customer took them up on it.