Where managers make mistakes is leaving the talent on their team solely up to an internal or external recruiter. Remember, leaders must be ultimately responsible for recruiting and coaching. Being philosophically aligned with recruiters about gaps in the team and the attributes required to be successful must be communicated regularly.
A leader’s job is to ensure their culture promotes effective thinking and positive behavior regardless of the circumstances.
With another year coming to an end, it’s a great best practice to look back on the previous year to learn and grow before heading into the new year. That’s exactly what our team did with the 52 episodes of the Follow My Lead Podcast.
A Southwest Airport gate in New Orleans provided the perfect setting to show their core values lived out to perfection. When a Southwest employee required everyone who asked a question to sing, one fearless customer took them up on it.
The truth is, an organization’s core values aren’t based on the executives that run it. An organization’s core values are based on the collective values of all the employees that work there.
