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The Slow Erosion of Standards in Leadership

February 24, 2026 No Comments

Great experiences in services stem from intentional standards upheld by leaders. These standards define excellence and create accountability. Erosion occurs from leader hesitation, leading to normalized poor practices. To protect standards, leaders must clearly define expectations, address issues promptly, and foster a culture of accountability, ultimately empowering teams to uphold excellence.

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Why Mike Vrabel Demands One Mindset Not One Personality

February 4, 2026 No Comments

Most leaders assume alignment comes from authority. Mike Vrabel knows it comes from leadership. His approach shows why teams can embrace different personalities while demanding one shared mindset, and how standards and relationships make that mindset real under pressure.

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What Tenure Really Says About Leadership

January 22, 2026 No Comments

Most organizations fall into average performance, often overlooking the significance of tenure and turnover. While tenure can indicate strong leadership in world-class companies, it often reflects mediocrity in average ones. Leadership shapes culture and standards, prompting the question: are employees growing or merely staying? The focus should be on development, not comfort.

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