Teams that are highly effective at overcoming adverse conditions are capable of unleashing what I call “leaders at every level.” Unfortunately, this isn’t a light switch that can be turned on at any time. What’s required is a strategy and an intense focus on hiring, developing, and equipping people to choose to lead daily.
Few things are more valuable than a loyal employee. It’s not just because replacing a skilled worker could cost your business double that individual’s annual salary. You lose that person’s knowledge, productivity, and experience with your product or service and even their leadership qualities.